Customer Care Application

The Future of Customer Service is here.

In today’s demanding economic environment, customer care provided by most of the firms is not only seen as a distinguishing element, but also as a way to augment customer loyalty.

Built on a simple and customizable platform, our Customer Care Facebook Application allows you to deliver innovative and revolutionary customer service anytime, anywhere, on any device and at the speed of your business.

We create the leading Facebook Customer Care Application, which facilitates fast-growing companies in delivering exceptional customer support. The application’s instinctive User Interface and influential features makes resolving customers’ problems more proficient for the entire firm.

To add to this, it sends out instant email- notifications on receiving new complaints and synchronizes these details with an immaculate backend software system and database in order to generate intelligible data that can be used to understand the tough and week areas of your business. The detailed stats of this tool lays open in front of you the insights that are otherwise difficult to arrive .

Here, take a look at what our application looks like in action:

snapdeal

Customer Care Application

Request for installation

Your Name*

Your Email*

Contact No

Your Message

Features:

  • Helps in Customer Relationship Management
  • Outstanding & Immediate Customer Service Support
  • Ward off Customer Complaints and Issues from your brand’s Facebook Page
  • Amplify Customer Retention & Loyalty
  • Segment Customers on the Basis of Complaints
  • Detailed Stats helps you understand the weak ares of business that you need to work on.

If you wish to bridge the communication gap between you and your customers, whether you’re on your desktop or on the go, connect with us today, and install this cost-effective and effortless application. It is everything you need to be more prolific, resolve more grievances, and satisfy more customers.

FAQs

Can this help me in resolving customer grievances?

Yes, of course. The application will be integrated with your email (you can add as many members of your team to the list) and you will be notified each time a customer fills up the support form. This will facilitate you in resolving customer issues very swiftly.

Can I link this to my database?

Of course you can. You will be provided with the backend rights of this application, where you can view and manage all the queries and complaints which have been drafted. It helps you in gathering basic user details such as Name and Email ID. You also have an option for exporting the data in an Excel sheet and sorting it on the basis of nature of complaint.